@ARTICLE{33704756_353147481_2020, author = {Anatoliy Guziy and Juliya Mayorova and Aleksandr Mishin and Dmitry Shiryaev}, keywords = {, safety, aviation events, incidents, investigation, shortcomings, causesmeasures}, title = {Organizational and psychological aviation events in russian commercial aviation investigation effectiveness analysis}, journal = {Organizational Psychology}, year = {2020}, volume = {10}, number = {1}, pages = {121-140}, url = {https://orgpsyjournal.hse.ru/en/2020-10-1/353147481.html}, publisher = {}, abstract = {The subject of the research is the organizational, social and psychological problems of aviation events with, Russian commercial aviation aircraft investigation. Purpose. The purpose of the study is to improve the aviation events investigation effectiveness in the safety management system of civil aviation. The article presents the results of organizational and psychological analysis of the most mass aviation events type with aircraft investigation effectiveness — aviation incidents that are "harbingers" of severe aviation accidents. Methodology. The analysis is based on the official reports on the aviation events investigation in commercial aviation in Russia for 2009—2018. The investigation quality, depth and results of the implementation of the inquiry commission’s recommendations were assessed. Systemic shortcomings, that authors refer mainly to organizational ones are identified. The influence of a subjective factors set on the course and results of the aviation incidents investigation is shown. The reasons of low-quality investigation of aviation events in commercial aviation and, as a consequence, — low efficiency of measures for flights safety level increase through an exception of "Photocopying" dangerous situations and decrease in aviation events frequency are revealed. Implications for practice. The article presents the organizational measures developed by the authors to improve the efficiency of the investigation within the framework of the developed state safety management system and developing safety management system of aviation service providers. Dependence of efficiency of aviation incidents investigation on level of organizational flights safety culture development is shown.}, annote = {The subject of the research is the organizational, social and psychological problems of aviation events with, Russian commercial aviation aircraft investigation. Purpose. The purpose of the study is to improve the aviation events investigation effectiveness in the safety management system of civil aviation. The article presents the results of organizational and psychological analysis of the most mass aviation events type with aircraft investigation effectiveness — aviation incidents that are "harbingers" of severe aviation accidents. Methodology. The analysis is based on the official reports on the aviation events investigation in commercial aviation in Russia for 2009—2018. The investigation quality, depth and results of the implementation of the inquiry commission’s recommendations were assessed. Systemic shortcomings, that authors refer mainly to organizational ones are identified. The influence of a subjective factors set on the course and results of the aviation incidents investigation is shown. The reasons of low-quality investigation of aviation events in commercial aviation and, as a consequence, — low efficiency of measures for flights safety level increase through an exception of "Photocopying" dangerous situations and decrease in aviation events frequency are revealed. Implications for practice. The article presents the organizational measures developed by the authors to improve the efficiency of the investigation within the framework of the developed state safety management system and developing safety management system of aviation service providers. Dependence of efficiency of aviation incidents investigation on level of organizational flights safety culture development is shown.} }