Organizational Psychology

The increasing demands of both work and family life pose significant challenges for employees striving to achieve a balanced and satisfying existence in both domains. Globally, academics have argued that work-family conflicts impact organizational commitment, job satisfaction, and employee retention, with Mali being no exception. Purpose. Recent studies have also highlighted the growing importance of courage in the workplace. This study aims to explore these phenomena within the Malian banking industry, focusing on the role of courage in mitigating work-family conflict and its impact on turnover intentions. Method. Primary data was collected from 203 bankers in Bamako, Mali, via an online questionnaire, and analysed using structural equation modelling. Finding. The findings indicate that both work interfering with family and family interfering with work significantly increase turnover intentions among banking sector employees. Furthermore, courage was found to moderate the relationship between work interfering with family and turnover intentions, but not between family interfering with work and turnover intentions. While these insights are valuable for the Malian banking sector, caution is advised in generalizing the findings to other industries or regions. Value of results. This research contributes uniquely to understanding the interplay between work-family balance and courage within the Malian context.