Social-psychological model of an organizational cognitive social capital: forming factors and objectification

Abstract

Purpose. According to the concept presented in the previous part of this paper, the social psychological model of cognitive social capital consists of the informative components, forming factors, and objectification of social capital. The aim of this article is to demonstrate the oretical under pinningof the informative components, forming factors, and objectivation of cognitive social capital with in organization. Methodology. The authors used a complex approach to analyze a phenomenon of organizational cognitive social capital. Findings. This systematic analysis reveals that the organizational cognitive social capital is formed by both positive and negative factors. Positive factors are related to a good working atmosphere which leads to development, extension, and maintenance of social capital. Negative factors impede the growth of social capital and result in its destruction and loss. The key positive factors are leadership, coaching, and staff rewards including tangible and intangible incentives. The negative factors include conflicts, mobbing, professional burnout, and occupational deformation of a personality. The objectivation is the influence and effects of social capital on organizational performance at the individual level, social-psychological level, and managerial level. Perspective promotion of employee within a company is the objectivation at the individual level. A good working atmosphere and positive morale are the key elements of the objectivation at the social-psychological level. Organizational culture is an effective precursor of the objectivation at the managerial level. Implications for practice. The model of organizational cognitive social capital can be merely presented as a social-psychological phenomenon which joins various social-psychological activities with in organization into one whole system. Originality. The concept of organizational cognitive social capitalis introduced.