The relationship between organizational culture and organizational citizenship behavior: A mediation model:

Sugeng Sugeng; Ernani Hadiyati; Martaleni Martaleni; Risa Juliadilla

doi:10.17323/2312-5942-2026-16-1-265-282

Sugeng Sugeng Universitas Gajayana Malang, Malang, East Java https://orcid.org/0000-0003-3595-7796
Ernani Hadiyati Universitas Gajayana Malang, Malang, East Java https://orcid.org/0000-0003-1360-0470
Martaleni Martaleni Universitas Gajayana Malang, Malang, East Java https://orcid.org/0000-0002-7666-9881
Risa Juliadilla Universitas Gajayana Malang, Merjosari, Malang https://orcid.org/0000-0003-1581-5627

DOI: https://doi.org/10.17323/2312-5942-2026-16-1-265-282

Keywords: organizational culture, learning organization, organizational commitment, organizational citizenship behavior

Abstract

Purpose. The main objective of this study is to explore the relationship between organizational culture and organizational citizenship behavior among vocational school teachers, with organizational commitment and learning organization serving as mediating variables. This study aims to provide insights into how the dynamics of internal values within vocational schools influence overall teacher behavior. Methodology. Data was collected using a questionnaire that was sent to 258 vocational school teachers as respondents in East Java, Indonesia. Sample was taken with sampling method of multistage random; while data were analyzed with the application of structural equation modeling (SEM) — PLS. Findings. The results of the analysis indicate that the organizational culture of vocational schools is positively associated with learning organizations and organizational commitment. Furthermore, constructive behavior within the organization is positively correlated with teachers’ organizational citizenship behavior. These findings address the question of how the relationship between organizational culture and organizational citizenship behavior is mediated by learning organizations and organizational commitment. Implications for practice. Vocational schools need to create a work environment that supports the strengthening of organizational cultural values, promotes continuous learning for teachers, and enhances their commitment to the organization in order to support teachers’ organizational citizenship behavior. Value of the results. The literature on the relationship between organizational culture and organizational citizenship behavior, with learning organization and organizational commitment as mediating variables, is still very limited. Therefore, this study provides a unique contribution in this area and adds value to the existing literature.

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