Association between psychosocial work environment and employee motivation depending on job hierarchy level
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Abstract
Purpose. The International Labor Organization considers workplace well-being to be a key factor determining the long-term effectiveness of the employing company and considers this concept to refer to all aspects of working life, from safety and workplace organization to work attitudes, psychological climate and work organization — that is, the psychosocial environment. The purpose of this study is to establish the existence and strength of the association between work motivation and the psychosocial working environment. Methodology. The study is based on E. Deci and R. Ryan’s “Self-DeterminationTheory”, and the “Danish Psychosocial Working Environment Questionnaire” was used. The survey involved 268 employees in a Russian company operating in the fast-food market was conducted. The reliability of the questionnaire is tested by standardized Cronbach´s alpha coefficient and the association between the constructs being studied by linear regression model and random forest algorithm. Findings.The results reveal differences across groups on different levels of the job hierarchy. Ordinary worker shave a simple structure of this association. The main psychosocial factor influencing their motivational self-determination is the opportunity for learning and development. For qualified specialists, along with this factor, the ability to perform and the lack of emotional complexity of work are important. The most complex association between work motivation and psychosocial working environment is among managers, for whom support and trust from colleagues, the level of independence, role clarity and other psychosocial factors are significant. Originality. The study’s originality lies in exploring a previously unexamined association between constructs and adapting the instruments on a different sample from the one they were initially developed for. Practical implications. The results obtained can be used in designing and creating psychosocial environment in the organization that stimulates the increase of efficiency and productivity, as well as in employee development programs.
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