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Organizacionnaâ psihologiâ (Organizational Psychology)


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Milana Hachaturova

Personality resources of coping with an organizational conflict

2012. Vol. 2. No. 3. P. 16–31 [issue contents]
Personality resources of coping with an organizational conflict (time perspective, hardiness, and selfefficacy) have been considered in the article. 158 (85 women and 73 men), workers with different managerial experience, participated in our research. The results allows us to suggest that time perspective focused on the future is connected with cognitive coping strategies. Past-negative time perspective involves a selection of the least adaptive strategies. Our research testifies that hardiness and its components – commitment and control, have a positive connection with adaptive and relatively adaptive variants of cognitive, emotional and behavioural strategies and a negative correlation with non-adaptive strategies. Challenge is negatively connected with the choice of adaptive behavioural coping strategy. Our research indicates that self-efficacy of workers in a situation of an organizational conflict has a positive correlation with adaptive variants of cognitive, emotional and behavioural strategies and a negative connection with their non-adaptive variants. Moreover, it has been revealed that there are significant differences in the choice of coping strategies of workers according to managerial experience: senior managers choose cognitive strategies. Results of investigation of the connection between personality resources and the choice of coping strategies in an organizational conflict can be used in psychodiagnostics and business-counseling.
Citation: Hachaturova Milana R. (2012) Lichnostnye resursy sovladaniya s organizatsionnym konfliktom [Personality resources of coping with an organizational conflict] Organizational Psychology – Russia (e-journal), 3, pp. 16-31 (in Russian)
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