Organizacionnaâ psihologiâ (Organizational Psychology)

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Elena Sergienko  1, Elena Khlevnaya 2, Ekaterina Osipenko  3
  • 1 Institute of Psychology of the Russian Academy of Sciences, 13 Yaroslavskaya st., Moscow, Russian Federation 129366
  • 2 Plekhanov Russian University of Economics, 36 Strmyanniy per., Moscow 115093, Russian Federation
  • 3 International Center "Creative Technologies of Consulting", Rochdelskaya st., 15/41 Moscow, Russian Federation 123376

Development of an objective methodology for measurement of emotional intelligence. Emotional intelligence and socio-demographics of employees in Russian organizations (in English)

2020. Vol. 10. No. 1. P. 45–61 [issue contents]
Purpose. Development of a Russian-language online method «Emotional Intelligence Test, EIT» and determining the respondents’ emotional intelligence. Determination of important sociodemographic variables in emotional intelligence. Study design. Hypothesis: the EIT methodology isvalid and reliable, can be used to objectively measure emotional intelligence of employees of Russian organizations within the framework of emotional intelligence as an ability. Study sample: 1043 people aged 20-72. Respondents: Russian-speaking professionals working in Russian organizations. Results. Women compared to men have significantly higher results in the strategic domain of Emotional Intelligence, some sections of understanding emotions, tasks for managing emotions. Men show significantly higher scores in understanding emotions, assessed using dynamic tasks. Comparisons of age groups showed significant differences between younger and older respondents. Findings. EIT is anobjective and valid method of measuring emotional intelligence. EIT can be used to measure emotional intelligence of employees of Russian corporations, which will allow better analysis of the activities ofemployees and indicate future opportunities for the development of competencies. Women have higher scores in most sections of the strategic domain of emotional intelligence, which is consistent with previous studies. However, men have higher scores in the “dynamics” section, which may indicate a higher ability of men to perceive and understand emotions in dynamic situations. These data have no analog in previous studies, which indicates the need for further research. Variables were identified that would be particularly important in future studies of the relationship between emotional intelligence and professional performance. Value of results. The methodology of EIT can be used to establish the roleof Emotional Intelligence in the effectiveness and psychological well-being of a person and become a reliable tool for assessing a person’s ability for social interaction and self-efficacy. Research in this area is important to understand the role and place of emotional intelligence as a human resource of self-efficacyand to create a reliable technology that contributes to organizational development.

Citation: Sergienko E., Khlevnaya E., Osipenko E. (2020) Development of an objective methodology for measurement of emotional intelligence. Emotional intelligence and socio-demographics of employees in Russian organizations. Organizacionnaâ psihologiâ (Organizational Psychology), vol. 10, no 1, pp. 45-61 (in English)
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