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Organizacionnaâ psihologiâ (Organizational Psychology)


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Asi Reddy 1, Apparaju Kamesh 2
  • 1 Vellore Institute of Technology, VIT University, Vandalur-Kelambakkam Road, Chennai, India, 600127
  • 2 SRM University, Andhra Pradesh, India

Mediating role of trust on the relationship between servant leadership and team commitment among the employees of IT-sector in south India

2020. Vol. 10. No. 4. P. 12–40 [issue contents]
Purpose. Servant Leadership, a much talked about concept, is a new area of research in understanding leadership in organizations. Servant leadership is gaining its importance across industries worldwide. The term "servant leadership" coined by Robert K. Greenleaf hinting at serving helping the subordinates rather leading in the traditional sense. The purpose of this study is to investigate the existence of servant leadership in Indian IT industry, also to determine the extent that employee job related attitudes namely, job satisfaction, team commitment and team effectiveness associated with the perception of servant leadership in IT industries of South India in a psychological climate termed as trustin leader. Servant leadership being anecdotal in nature lacks sound base of theory and empirical evidence.The literature throws light on the historical background of servant leadership, key characteristics and contrast between the most followed leadership styles and servant leadership in the modern business era. Methodology. The study attempts to find empirical evidence for relationship between servant leadership, trust and job related attitudes. The researcher adopted Servant Organizational Leadership Assessment (SOLA) Instrument by J. A. Laub revised by Sharon Dury in 2004, Team Commitment Survey (TCS) by H. Bennett (2000), for data collection. Mediation analysis used to determine the level of association between the variables. Findings. Sample of 568 supports the empirical evidence for servant leadership in Indian context with the fitment of servant leadership model along with the followers’ job attitudesand the mediating role of trust in leader in improving the association among the variables furthermore. Values of the results. The study concludes the supportiveness of servant leaders in enhancing the level of team commitment in the industry.

Citation: Reddy A., Kamesh A. (2020) Oposreduyushchaya rol' doveriya v otnosheniyakh mezhdu liderstvom-sluzheniem i priverzhennost'yu komande sredi sotrudnikov IT-sektora v yuzhnoy Indii (na angl. yaz.) [Mediating role of trust on the relationship between servant leadership and team commitment among the employees of IT-sector in south India]. Organizacionnaâ psihologiâ (Organizational Psychology), vol. 10, no 4, pp. 12-40 (in Russian)
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