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Organizational Psychology


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Rupali Kumar1, Paritosh Mishra1, Balvinder Shukla1
  • 1 Amity University Uttar Pradesh, Noida Sector-125, Uttar Pradesh, India

Diversity management and organisational citizen shipbehaviour: A sequential mediation effect of inclusive climate and affective commitment

2024. Vol. 14. No. 3. P. 178–192 [issue contents]
Purpose. According to research on diversity, an employee’s organisational citizenship behaviour (OCB) is directly impacted by their experiences of the firm’s diversity-related policies or measures. The underlying mechanisms that underlie this link, however, are largely unknown. This study’s objectives are focused on investigating the relationship between diversity management and OCB as well as givingan in-depth knowledge of the sequential mediating impact of an inclusive climate and employees’affective commitment between this link. Approach. A quantitative research approach was used, and the sample consisted of 347 employees in India. SmartPLS4 was used to carry out the investigation. Findings. The findings showed a direct relationship between diversity management and OCB, which is achieved through the two suggested mechanisms, both of which are involved directly and indirectly. The results also highlighted how critical it is to develop effective diversity management initiatives since they enhance employee commitment and the working environment. Implications for practice. The investigation grows increasingly significant from a management perspective in a worldwide contextwhere businesses are interacting with increasingly varied labour forces. Firms can capitalise on the advantages while projecting a better view of diversity management. Value of the results. This study offers novel and important findings since it combined the four key variables into one framework while also focusing on a sequential mediation analysis of inclusive climate and affective commitment.


Citation: Kumar R., Mishra P., Shukla B. (2024) Diversity management and organisational citizen shipbehaviour: A sequential mediation effect of inclusive climate and affective commitment. Organizational Psychology, vol. 14, no 3, pp. 178-192
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