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Organizational Psychology


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Yumna Ali1, Syeda Kazmi1
  • 1 Hazara University, Dhodial, Mansehra, Khyber Pakhtunkhwa 21120, Pakistan

Role ambiguity and occupational stress as predictors of nurses’ job satisfaction

2024. Vol. 14. No. 4. P. 127–135 [issue contents]
Purpose. Purpose of the study is to investigate the relationship between role ambiguity and occupational stress for nurses’ job satisfaction in developing country. Study design. The study design is quantitative and cross-sectional. The approved scales’ consents were taken from authors to administerin Pakistan’s one private and one public hospital. Sample of 240 nurses were drawn from private and public sector hospitals. “Role ambiguity” (Rizzo et al., 1970), “Occupational stress” (Yang et al., 2011) and “Job satisfaction” (Carbonell, Escudero, 2013) were used as instruments of measurement. The surveywas conducted with informed consent from participants. Descriptive statistics were calculated using SPSS v.23 and Confirmatory factor analysis (CFA) was carried out through AMOS v.23. Findings. Thestudy reported no significant differences of role ambiguity and occupational stress on job satisfaction fornurses. Qualitative reasoning suggests nurse personality and hospitals’ culture to be conducive for longterm job stay with extrinsic motivation. Nurses find their roles clear that makes them less occupationally stressed. Present nursing shortage drives the regular salaries to be comparatively higher in a safer medical environment. Hence, job satisfaction does not significantly differ for the sample. Research limitations.The limitations of the study include strict focus of two variables to one variable for validation. Covariateand inclusion of other variables like nurses’ personalities, nurse practice environment, and nurse stress management skills can be important to assess further dimensions to the study. Moreover, cross-country comparative analysis between nursing professions in developing country with developed country can further add value to the study. Value of the results. Studying is valuable for health occupational psychology literature. In applied settings, hospital administration can delve into further factors to improve nursingprofession in Pakistan.


Citation: Ali Y., Kazmi S. (2024) Role ambiguity and occupational stress as predictors of nurses’ job satisfaction. Organizational Psychology, vol. 14, no 4, pp. 127-135.
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