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Organizacionnaâ psihologiâ (Organizational Psychology)


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Asi Reddy 1, Harshita Mehta 2
  • 1 Vellore Institute of Technology, VIT University, Vandalur-Kelambakkam Road, Chennai, India, 600127
  • 2 Koneru Lakshmaiah Education Foundation, Vandalur-Kelambakkam Road, Chennai, India, 600127

Mediating role of transformational leadership on the relationship between burnout and intention to quit among the employees of select hotels in South India (in English)

2019. Vol. 9. No. 4. P. 8–17 [issue contents]
Purpose. Transformational leadership the most widely researched leadership theories in the present business world, emphasizing on “broaden and elevate the interests of the employees when they generate awareness and acceptance of the purposes and mission of the group.” India is a prominent and attractive hub during the past decade made the service industry agile with round-the-clock rendering of quality services for its customers. Thus, creating more work stress among the employees of this sector in India leading to burnout and then to quit from the organization. This paved the way to estimate and investigate the effect of Transformational leadership on burnout of employees working in hotels in South India with empirical evidence to conceptualize transformational leadership and its relation with employee job burnout and thereby the intention to quit. Methodology. A self-administered questionnaire for measuring the level of burnout using MBI Scale, perception on supervisor’s transformational leadership was tested by using the Multifactor Leadership Questionnaire (MLQ-5x; Bass, 1985), intention to quit measured by the scale developed by C. D. Crossley et al., (2002). The data collected was treated using descriptive statistics, correlation and regression analysis and Mediation analysis. Findings: Theimpact of employee burnout on the intention to quit is mediated by transformational leadership with direct and total effects as 0.2347 and 0.2477 respectively and is significant at p < 0.00 also 53.17% of variability of data can be explained by transformational leadership. Values of the results. The results posts a platform to explore supervisors’ leadership style so as to reduce employee intention to quit. This paper also poses the researchers to test on other organizational and psychological factors influencing job burnout leading employee turnover.

Citation: Reddy A., Mehta H. (2019) Mediating role of transformational leadership on the relationship between burnout and intention to quit among the employees of select hotels in South India. Organizacionnaâ psihologiâ (Organizational Psychology), vol. 9, no 4, pp. 8-17 (in English)
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